HelloAI Terms & Conditions
Last Updated: March 23, 2025
1. Introduction
Welcome to HelloAI, a service provided by KD SOLUTIONS ("we," "our," "us," or "HelloAI"). These Terms & Conditions ("Terms") govern your access to and use of the website www.247HelloAI.com and all related services, including our conversational AI agents for e-commerce websites (collectively, the "Service").
By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not access or use the Service.
2. Eligibility
The Service is available only to individuals who are at least sixteen (16) years old and possess the legal capacity to enter into these Terms. By using the Service, you represent and warrant that you meet these requirements and have the legal authority to enter into these Terms on behalf of yourself and, if applicable, your organization.
3. Service Description
HelloAI provides a Software-as-a-Service (SaaS) solution that enables e-commerce businesses to create and deploy conversational AI agents on their websites. The specific features, functionalities, and limitations of the Service are described on our website and in any documentation provided to you.
4. Account Registration and Security
To access certain features of the Service, you may need to create an account. When registering for an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the security of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.
5. License and Intellectual Property
5.1 License to Use the Service
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes.
5.2 HelloAI Intellectual Property
All rights, title, and interest in and to the Service, including all intellectual property rights (such as copyrights, trademarks, service marks, trade names, and other distinctive brand features), are owned by or licensed to KD SOLUTIONS. These Terms do not grant you any rights to use our intellectual property except as explicitly stated herein.
5.3 HelloAI Branding
The Service may display "Powered by HelloAI" or similar branding. Removal of HelloAI branding requires prior written authorization and may be subject to additional fees. Please contact us for more information about brand removal options.
6. User Content and Conduct
6.1 User Content
You retain ownership of any content you upload, submit, or display through the Service ("User Content"). By providing User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, copy, modify, create derivative works based on, distribute, publicly display, and store your User Content for the purpose of operating and improving the Service.
6.2 Acceptable Use
You agree to use the Service only for lawful purposes and in accordance with these Terms. You shall not:
- Use the Service in any manner that violates any applicable law or regulation;
- Infringe upon the intellectual property rights of others;
- Upload or transmit any harmful or malicious code;
- Attempt to gain unauthorized access to the Service or related systems;
- Interfere with or disrupt the integrity or performance of the Service;
- Collect or harvest any information from the Service without authorization;
- Impersonate any person or entity or misrepresent your affiliation;
- Use the Service to send unsolicited commercial communications;
- Use the Service in a manner that exceeds reasonable usage limits, generates excessive traffic, or places an unreasonable burden on our infrastructure or third-party providers (e.g., AI models), unless explicitly authorized in your subscription plan.
